Outage Updates

Any outages will be shown here

April 4, 2024

High Call Center Volumes – April 4, 2024

Please be aware that our call center is experencing a high volume of calls today due to our portal system transition. We appreciate your patience as we work to better serve our members!

March 29, 2024

Outage Update – March 29, 2024

Please note that the high winds are causing power outages in our service territories. Our phone, 1-800-846-2272, is the only way to accept outages at this time. Please be patient when calling as we are experiencing a high volume of...

March 25, 2024

Account Portal Down – March 25-April 3

Please note: From March 25-April 3, our account portal will be down. You will not be able to utilize payment and outage options during this time. From March 25-May 13, outages can only be reported through our customer service number,...

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